DISPATCH AND DELIVERY
We dispatch orders within one or two* working days (this can increase to 2-4 working days during spring and summer) and they are delivered in 4-5 working days** after the confirmed dispatch date.
UK – 4-5 working days
Republic of Ireland, France: 5-6 working days
Rest of the EU and Switzerland: 5-7 working days
All of our orders are have tracking information which is sent out as soon as the items are dispatched. We use DPD and TNT services for our deliveries.
If for whatever reason you feel that you need to call us regarding your order’s delivery time before its estimated date provided in the dispatch note sent to you, we kindly ask you not to do so – we simply won’t have any other/different information to the one that you already have.
More information about deliveries and returns can be found here.
*Personalised orders might take an extra day to be dispatched.
**Delivery times might be 1-3 days longer if you live outside the UK, or in the or Highlands and Islands of Scotland.